1. Who we are

Action for Children's Arts (ACA) respects your privacy. This statement explains what personal information we collect, why, and what rights you have over it.

ACA is the data controller for your information. We are a registered charity in England and Wales (no. 1114530) and a company limited by guarantee (no. 03721564). Our registered office is Camboro Business Park, Unit 1 Cambridge House, Oakington Rd, Girton, Cambridge CB3 0QH

If you have any questions about this statement or how we use your information, contact us:

Email: ellie.stone@childrensarts.org.uk
Post: Action for Children's Arts, c/o Tall Stories Studio, 68 Holloway Road, London N7 8JL
Phone: 07886 925112

Last updated: 08.11.2026

2. What information we collect

We only collect what we need. Depending on how you engage with us, this may include:

• Contact details: name, email address, postal address, phone number
• Membership details: membership tier, payment frequency, start and renewal dates, and your organisation and job title if you give them
• Payment information: records of payments and donations (card and bank details are handled by our payment providers, not stored by us)
• Gift Aid declarations: [if applicable] your name, home address and confirmation that you are a UK taxpayer
• Children's Arts Charter: your name, email, location and any organisation you sign on behalf of
• Events and awards: bookings, attendance, dietary or access needs you tell us about, and nominations for the J.M. Barrie Award and other awards
• Communications: your preferences, and correspondence you send us
• Website use: IP address, browser type and pages visited, collected through cookies (see section 11)
• Photographs and film: images taken at our events

3. How we collect it

Most of the information we hold comes directly from you, when you:

• join or renew your membership
• sign the Children's Arts Charter
• make a donation or payment
• sign up for our newsletter
• book or attend an event
• nominate someone for an award, or contact us

We may also receive information from payment providers confirming a transaction, or from publicly available sources when researching award nominees.

4. How we use it, and our legal basis

Data protection law requires a lawful basis for each use of your information. We rely on these:

 

We may also share information with HMRC for Gift Aid claims, with our accountants and independent examiner, or where the law requires it.

We also ask signatories of The Charter if they would like their name to be made publicly available or anonymous in relation to signing The Charter.

7. Transfers outside the UK

Some of our suppliers, such as Mailchimp, PayPal and Google, may store information outside the UK, including in the United States. Where this happens, we make sure appropriate safeguards are in place, such as the UK–US Data Bridge or the ICO's approved contract clauses.

8. How long we keep it

We keep information only as long as we need it, then delete or anonymise it securely.

 

9. Keeping it secure

We protect your information with secure, password-protected systems and limit access to the trustees and contractors who need it. Our website uses an encrypted (HTTPS) connection. If a data breach puts your rights at risk, we will tell you and the Information Commissioner's Office as the law requires.

10. Your rights

You have the right to:

• access the information we hold about you
• correct information that is wrong or incomplete
• delete your information, where we no longer have a reason to keep it
• restrict how we use it
• object to our use of it, including any direct marketing
• move it to another organisation (data portability)
• withdraw consent at any time, where we rely on consent

You can unsubscribe from our emails using the link in any newsletter. To use any other right, email admin@childrensarts.org.uk. We will respond within one month and there is normally no charge.

11. Cookies

Cookies are small files saved on your device when you visit a website. We use:

• Essential cookies, which the site needs to work (for example, to keep you logged in to the members' area)
• Analytics cookies [e.g. Google Analytics], which tell us how visitors use the site so we can improve it. We only set these with your consent.
  You can change your cookie choices at any time [via the cookie banner link in the footer], or block cookies in your browser settings. Blocking essential cookies may stop parts of the site working.

12. Complaints and changes

If you are unhappy with how we have handled your information, please contact us first at ellie.stone@childrensarts.org.uk so we can try to put it right.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
We may update this statement from time to time. The latest version will always be on this page, with the date it was last updated.